Archive for Hard of hearing Librarian

The Bold One

I could hardly believe my hearing aids when I encountered this customer recently at the Reference Desk:

Library customer:  I need to use a computer and my “liberry” card isn’t working.

Me:  Let me check your record - I’ll need your card, please.  Hmm.  It looks like you have lost book fees on your record.  Sorry, you won’t be able to use your Library card until the balance is below $10.00.

Library customer: (irate) What!  I ain’t NEVER checked out no books!  What do I need books for?  I ain’t read no books! The only thing I ever do at the “liberry” is look for jobs on the computer!

Me:  Ma’am, the titles of the books are, “How to Write Better Resumes,” and “Resumes that Knock ‘em Dead!.”

Library customer:  (with lots of neck action) Well, I ain’t payin’ for ‘em!  I’m going to ANOTHER “liberry!”

She spun around and defiantly marched out of the Library.  I wonder how many times this scenario will be repeated before she realizes all the Public Libraries in the County have access to her record?

Librarian = Detective

The elderly gentleman wore a white Guayabera, a man’s shirt popular in Latin and Asian countries, and walked briskly towards me at the Reference Desk. I have to admit, from past experiences, because of the way he was dressed AND his age, I prepared myself to focus on a heavy Spanish accent (Before I get any hate mail, my grandfather wore Guayaberas, and he was from a Latin American country). But nothing could prepare me for what I heard. The first sounds out of his mouth weren’t English or Spanish. They weren’t even Spanglish.

Elderly gentleman (in a loud voice): “Chair Lee Ho. D-B-D. Chair Lee Ho.”

Me: You want a DVD?

Elderly gentleman: (nods head excitedly) “Chair Lee Ho!”

I glance at my normal hearing coworker and he shrugs his shoulders, indicating he has no clue what the man is saying, either.

Me: (handing the gentleman a paper and pen) “I’m not quite getting the title. Can you write that down for me?”

Elderly gentleman: (looking offended) “Chair Lee Ho! Okay, I write!” He writes down the printed version of “Chair Lee Ho,” triumphantly hands the paper to me with a big smile, and once again says, “Chair Lee Ho!”

Me: (trying not to laugh) You want a Sherlock Holmes DVD?”

Elderly gentleman: (grinning from ear to ear) “Yes! Chair Lee Ho! Chair Lee Ho!”

Sometimes you have to be Sherlock Holmes just to understand people in the Library!

New Audiogram

Last week my audiologist adjusted the settings on my hearing aids. I had reached the point where I didn’t want to wear them at work because it was too painful to hear. Environmental sounds were so magnified that I almost jumped out of my skin, yet speech remained barely audible. In the Library, the “clunk” of books, CD cases, and DVD cases landing on book carts and tabletops drowned out all speech. A coworker’s lingering cough EXPLODED in my ears all day for weeks. Crying babies made me rip my hearing aids out! Yes, I looked nutty reacting to sounds that normal hearing people swore were soft!

I was experiencing the wonder known as “recruitment,” explained here by the very knowledgeable Neil Bauman, Ph.D. Recruitment goes hand in hand with a sensorineural hearing loss. The more severe the hearing loss, the worse the recruitment. I’ve been aware of my recruitment for a couple of decades, but the new level of discomfort was unbearable. My wise audiologist decided to test my hearing before adjusting my aids, and discovered that one ear has changed SIGNIFICANTLY; I can no longer hear any high frequencies in my left ear.

If you wear hearing aids and sounds are becoming painful, please make an appointment to see your audiologist right away.

audiogram-10-09-9-3.JPG

My nose KNOWS

I worked until 9:15 last night and arrived home in the dark, unable to see the yard. When I opened my car door, the pungent smell of freshly cut grass enveloped me. In the ten steps from my car to the house, I knew the entire yard had been cut; a stark contrast to Super Hearing Boy’s (SHB’s) usual habit of cutting a portion of the large yard to keep from overexerting himself. But the potency of the grass smell was magnified tenfold this time. I was astounded when SHB confirmed the yard work was totally done!

If the CIA needs human sniffers, they should consider hiring people from the hard of hearing/deaf community. Several hoh/deaf people have written to confide to me they also possess this super powerful sense of smell. Surely we can profit from this phenomenon!

However, there is a downside to this freakish ability. In public places (think about where I work, people), my nose picks up on the personal habits of people around me. From 6 feet away, I can learn A LOT about someone. But I REALLY DON’T WANT TO KNOW who:

  • Forgot to put on deodorant
  • Needs a breath mint
  • Smokes
  • Needs to take a shower
  • Tossed back a few beers for breakfast

Unlike my hearing aids, there’s no “off” button for my nose!

Visual Language

Ten years ago, I decided to go back to college. As anyone with a disability may do, I contacted Vocational Rehabilitation (VR) for assistance. I had to jump through many hoops as VR evaluated my fitness for collegiate life with IQ, aptitude, and psychological tests. A recently divorced mom with two young children, I knew I needed to earn a degree or two to provide for them and set a positive example.

My first day back on a college campus was thrilling! I was determined to do well in school this time around, but the reality of my deafness hit me in a new way as I sat in the classroom and understood half the lecture and none of the questions asked by my classmates. Flunking was not an option - not with two young children and no child support. I didn’t know sign language, and was unaware of other accommodations in place for hard of hearing students.

I knew about the Office of Services for Students with Disabilities and practically ran there after class. Two days later, I was pleasantly surprised to find an “oral interpreter” waiting for me in Biology class. She soundlessly mouthed my professors’ lectures, and wrote down what I couldn’t lipread. As many of you know, only 1/3 of speech is visible on the lips, and of the visible sounds, several look exactly alike. Have someone “mouth” the following words and see if you can tell the difference:

Elephant juice
Olive juice
I love you

Also - Island View (Thanks, Quixotic Deaf)

To satisfy the foreign language requirement, I took two semesters of American Sign Language (ASL) classes. Eventually, I gained enough vocabulary to “upgrade” from oral to sign language interpreters. Because English is my first language, my interpreters communicated with me using Signed Exact English (SEE), interpreting each spoken word, unlike ASL, which is grammatically and structurally different from English.

My friends, colleagues, and relatives are all hearing, and I rarely have the opportunity to sign. Deaf people are extremely welcome in my Library, and I practice my rusty signs with any willing person. As a Librarian, I have found that my familiarity with sign language is very helpful in other ways, too, as this story illustrates:

A group of homeless men are in the children’s section of the Library. The computers for children have signage clearly indicating they are for children, are on low tables, and have small chairs. But this group of homeless men seem to be oblivious to this fact, and proceed to sit down on these tiny seats. I stifle a giggle at the sight of these grown men - their knees snug in their armpits, hunched over a computer - and walk over to them.

Me: These computers are for children. I’m sorry, but you cannot use them. We have computers for adults over there. (pointing)

Homeless men: Okay. (all proceed to leave, except for one)

I walk back to the Information Desk and wait another minute, expecting the straggler to leave in a few seconds. It soon becomes apparent that he’s not leaving soon, and I return to the computer section.

Me: (Using sign language, I repeat my previous statements)

Homeless man: Huh? What are you saying?

Me: Oh, I’m sorry, when you didn’t leave with your friends, I thought you were Deaf!

Homeless man: (Chagrined look) I’m leaving now.

Yep - I know sign language, and I’m not afraid to use it!

The Lawnmower Man

It’s confession time!

The Local Government Building I write about in my posts is a Public Library. That’s right, I’m a Librarian and a musician with hearing loss. I work the Information Desk at the Library, and also provide programming for children of all ages. I’m currently working in an inner city Library where off-duty Sheriff’s Deputies provide “guard” services to ensure the safety of Library staff and Library customers. Now that I’ve revealed my secret, you can expect more candid blogging from me, starting with this little story that happened while I was at lunch:

Yesterday, a gentleman brought his lawnmower to the Local Government Building Library. Not a riding mower, but a “stand behind it and push” model. He propped it up against the glass entrance doors to watch it while surfing the ‘Net. This caused quite a stir with the Library staff, and the Senior Librarian immediately confronted him.

Senior Librarian: Sir, you need to move your lawnmower.

Gentleman: Why? It’s not in anyone’s way.

Senior Librarian: You can’t leave it there.

Gentleman: It isn’t blocking the doors!

Senior Librarian: Sir, please move the lawnmower.

The gentleman sighs deeply and moves the lawnmower a few feet, propping it next to the bookdrop. At this point, our trusty Deputy steps in and goes face to face with the lawnmower man:

Deputy: You can’t keep your lawnmower there. Move it off Library property.

Gentleman: This is ridiculous! There are bikes in front of the Library! Why can’t I have my lawnmower here?

Deputy: The bikes are in the bike rack. Unfortunately, we don’t have a lawnmower rack.

And you can’t park your jet ski, go-kart, boat, horse, donkey, or cow in front of the Library, either. Just so you know.